Who we are
Magento Specialist is a trading name of Website Specialist Ltd, providing Magento development, migration, integration, support and related ecommerce services.
For the purposes of UK data protection law, Website Specialist Ltd is responsible for the personal information described in this policy.
Company number: 12493075
Registered office: 20 Cotswold Drive, Albrighton, Wolverhampton, England, WV7 3DQ
Registered in England and Wales
Email: hello@magentospecialist.com
Information we may collect
We may collect information that you provide directly to us, including:
- Your name
- Email address
- Telephone number
- Company or organisation name
- Website address
- Information contained within enquiries
- Information relating to projects or services you discuss with us
- Correspondence between you and Magento Specialist
We may also receive technical information when you use the website, such as IP address, browser and device information, pages visited and information relating to website security and performance.
How we use your information
We may use personal information to:
- Respond to enquiries
- Discuss potential projects or services
- Provide contracted services and technical support
- Manage our relationship with customers
- Maintain and improve our website and systems
- Protect our infrastructure against misuse and security threats
- Meet legal, accounting and regulatory obligations
We process personal information only where we have an appropriate lawful basis, which may include performance of a contract, steps taken before entering into a contract, legitimate interests, legal obligations or consent.
Contact forms and enquiries
When you submit an enquiry through our website, the information you provide is sent to us so that we can review and respond to it.
Please do not send passwords, payment card information or other unnecessary sensitive information through our general contact forms. Where technical access is required, suitable arrangements can be made separately.
International transfers
Some technology providers may process information outside the United Kingdom. Where personal information is transferred internationally, appropriate safeguards are used where required by applicable data protection law.
How long we keep information
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and to meet relevant legal, accounting and contractual requirements.
Different categories of information may therefore be retained for different periods.
How we protect information
We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure or loss.
Our website uses HTTPS encryption to protect information transmitted between your browser and our website.
Your rights
Depending on the circumstances, UK data protection law may give you rights relating to your personal information, including:
- Accessing information we hold about you
- Correcting inaccurate information
- Requesting deletion in applicable circumstances
- Restricting certain processing
- Objecting to certain processing
- Data portability where applicable
- Withdrawing consent where processing relies upon consent
To exercise a relevant right, email hello@magentospecialist.com .
Complaints
If you have concerns about how we use your personal information, please contact us so that we can investigate.
You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.
Contact us
Questions about this policy or how we handle personal information can be sent to: